Privacy policy

Privacy Policy

Your privacy is important to us.

This Privacy Policy explains how Astrum collects, uses, stores, and protects your personal information when you visit or purchase from our website.

Information We Collect

We may collect:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Payment information (processed securely through third-party payment providers)
• Order history
• Device and browser information
• Website usage data

How We Use Your Information

We use your information to:

• Process and fulfil orders
• Deliver products and services
• Provide customer support
• Improve our website and shopping experience
• Prevent fraud and maintain security
• Send order updates and service communications
• Send marketing communications where you have opted in

Payment Information

We do not store full payment card details.

Payments are securely processed through trusted payment providers.

Cookies

We use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyse website traffic
• Measure marketing performance

You can manage cookie preferences through your browser settings.

Sharing Information

We only share your information where necessary with trusted service providers such as:

• Shipping partners
• Payment processors
• Website hosting providers
• Customer support platforms
• Analytics providers

We do not sell your personal information.

Data Security

We use commercially reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw marketing consent
• Request a copy of your data

To exercise these rights, contact us.

Contact

For privacy-related enquiries:

info@astrumtech.com