Warranty Policy

Astrumtech guarantees this product against defects in materials or workmanship for a period of one year from the date of original purchase on our website or from an authorized Astrumtech retailer or reseller.

If returned within the warranty period, Astrumtech will, at its discretion, either repair the defective product or replace it with a repaired or refurbished product of identical specifications as the returned product. This limited warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.

Astrumtech shall have no liability of any kind for any direct, indirect, incidental, or consequential damages or expenses that arise from the use of this product, including use-related damage to the product's exterior.

Astrumtech’s Limited Warranty does not cover normal wear and tear to items such as blown drivers, battery degradation from normal use, cut cords, bent jacks, damage to the product's exterior, loss, or theft. Replaceable parts such as ear pads and cables will be replaced only in case of malfunctioning due to material or manufacturing defects, and only once during the warranty period of your product. The serial number and proof of purchase are required in order to enact the warranty for products purchased on our website or from an authorized retailer or reseller. This policy is also applicable to products received as a gift.

If we need to replace your product due to a battery defect, your product will be new or equivalent to new in performance and reliability. You will void your warranty if you disassemble your product or expose them to excessive moisture. If you believe your product is defective within the warranty period, please contact us at support@astrumtech.com. Please include your product’s serial number, proof of purchase, telephone number, and full return shipping address in your message to us. Conditional to serial number, proof of purchase, and warranty validity, you will be issued a return authorization and instructions for return shipment. Please note that the dispatch of a replacement product will take place after our receipt of the defective product.